Terms and conditions – Innkeepers Lodge

The following are the terms and conditions of staying at Innkeepers Lodge.  By placing a booking you are confirming your acceptance of these terms.

 

By making a booking you agree that:

  1.  A non refundable deposit of 50% becomes payable at time of reservation for the full period booked, with full payment due one month before date of arrival. In the event of a cancellation within one month of arrival, all monies will be forfeit.
  2. GDPR – we will retain details of our bookings for administative purposes
  3. Reservations will commence at 3:00pm on the day of arrival, terminating at 11.00am on the final day.
  4. There shall be no more guests occupying the property than agreed at the time of reservation. Breach of this rule will terminate the contract without recompense to the client.
  5. The apartment will be left in a clean and tidy condition, if there are breakages, or damage is caused, we must be told and recompense is to be made prior to departure.
  6. We reserve the right to terminate the visit of any person whose conduct is detrimental to the comfort of others, without recompense. Please respect other users of the building.
  7. No smoking or naked flames (candles/matches etc) are allowed in the property.
  8. No pets are allowed to be brought on to the property.
  9. We reserve the right of entry to the properties at all reasonable times for the purposes of inspection or to carry out repairs or maintenance.
  10. In the unlikely event that we have to cancel the reservation due to circumstances beyond our control, we will provide a full refund of monies paid. No further financial claims will be considered.
  11. No liability shall be accepted by us for loss, damage or theft of personal property belonging to guests, either in the property or in/to cars, bicycles or other vehicles left on the property. Nor shall liability be accepted by us for accident or injury to guests, either within the property or outside.
  12. Please inform us as soon as possible if you have a complaint with your accommodation or if you find that anything is faulty within the accommodation that needs our attention, so that we can assist and repair or make alternative arrangements. Although we will do our best to rectify issues as soon as possible, due to the limited period of hire, it may not be possible to repair such items during the period of hire.
  13. We do provide free Wi-Fi, however we cannot guarantee a consistent service, please read the terms below if you intend to connect.
  14. Any left property will be returned, at the guests expense.
  15. Due to the access to the property and the business below we only accept reservations that include children under 12 by request.
  16. Please make sure that you have read the “Important Information“ prior to booking.

A set of towels per guest are provided and a washing machine is available in the apartment. However, if you require clean towels or linen during your stay, please contact us to make arrangements.

It is sometimes possible to arrange to have the apartment cleaned during a stay, please discuss if this is something you would like.

Guests are responsible for arranging all necessary insurances, including their travel insurance. We are unable to refund your booking if you are unwell or unable to travel for any reason within one month or your reservation.

We provide Wifi access for our guests but are unable to make any assurances as to the availability, reliablility or speed of the service, which is largely out of our control.

By using our internet service, you hereby expressly acknowledge and agree that there are significant security, privacy and confidentiality risks inherent in accessing or transmitting information through the internet, whether the connection is facilitated through wired or wireless technology. Security issues include, without limitation, interception of transmissions, loss of data, and the introduction or viruses and other programs that can corrupt or damage your computer.

Accordingly, you agree that the owner and/or provider of this network is NOT liable for any interception or transmissions, computer worms or viruses, loss of data, file corruption, hacking or damage to your computer or other devices that result from the transmission or download of information or materials through the internet service provided.

Use of the wireless network is subject to the general restrictions outlined below. If abnormal, illegal, or unauthorized behavior is detected, including heavy consumption of bandwidth, the network provider reserves the right to permanently disconnect the offending device from the wireless network.

  1. Spamming and invasion of privacy – Sending of unsolicited bulk and/or commercial messages over the Internet using the Service or using the Service for activities that invade another’s privacy.
  2. Intellectual property right violations – Engaging in any activity that infringes or misappropriates the intellectual property rights of others, including patents, copyrights, trademarks, service marks, trade secrets, or any other proprietary right of any third party.
  3. Accessing illegally or without authorization computers, accounts, equipment or networks belonging to another party, or attempting to penetrate/circumvent security measures of another system. This includes any activity that may be used as a precursor to an attempted system penetration, including, but not limited to, port scans, stealth scans, or other information gathering activity.
  4. The transfer of technology, software, or other materials in violation of applicable export laws and regulations.
  5. Export Control Violations
  6. Using the Service in violation of applicable law and regulation, including, but not limited to, advertising, transmitting, or otherwise making available ponzi schemes, pyramid schemes, fraudulently charging credit cards, pirating software, or making fraudulent offers to sell or buy products, items, or services.
  7. Uttering threats;
  8. Distribution of pornographic materials to minors;
  9. and Child pornography.

Examples of Unacceptable Uses

The following are representative examples only and do not comprise a comprehensive list of unacceptable uses:

  1. High bandwidth operations, such as large file transfers and media sharing with peer-to-peer programs (i.e.torrents)
  2. Obscene or indecent speech or materials
  3. Defamatory or abusive language
  4. Using the Service to transmit, post, upload, or otherwise making available defamatory, harassing, abusive, or threatening material or language that encourages bodily harm, destruction of property or harasses another.
  5. Forging or misrepresenting message headers, whether in whole or in part, to mask the originator of the message.
  6. Facilitating a Violation of these Terms of Use
  7. Hacking
  8. Distribution of Internet viruses, Trojan horses, or other destructive activities
  9. Distributing information regarding the creation of and sending Internet viruses, worms, Trojan horses, pinging, flooding, mail-bombing, or denial of service attacks. Also, activities that disrupt the use of or interfere with the ability of others to effectively use the node or any connected network, system, service, or equipment.
  10. Advertising, transmitting, or otherwise making available any software product, product, or service that is designed to violate these Terms of Use, which includes the facilitation of the means to spam, initiation of pinging, flooding, mail-bombing, denial of service attacks, and piracy of software.
  11. The sale, transfer, or rental of the Service to customers, clients or other third parties, either directly or as part of a service or product created for resale.
  12. Seeking information on passwords or data belonging to another user.
  13. Making unauthorized copies of proprietary software, or offering unauthorized copies of proprietary software to others.
  14. Intercepting or examining the content of messages, files or communications in transit on a data network.

We are very pleased to welcome you to Innkeepers Lodge.  We would be grateful if you would read and follow the following rules whilst enjoying your stay.

Most of what we ask can be summed up simply.

 

Please leave the property as you would wish to find it

and

Be considerate to our neighbours, as we hope you would be to yours

 

Kitchen

  • Please wash up your crockery before you leave (there is a dishwasher to help with this).
  • Please empty your food items from the fridge/freezer/cupboards

Rubbish

  • There are sanitary bags by both toilets, please use them as necessary. Please do not flush any sanitary items down the toilet.
  • There are two bins in the courtyard, one for recyclables and one for the remaining rubbish. There is also a black box for glass, which shouldn’t be put in the recycling bin.  Please use these bins.  It would be appreciated if you put out the rubbish when you leave.

Noise

Please be considerate of our neighbours, be courteous and keep noise to a minimum.

Outside Space

The courtyard is also used as a disabled access to the Opticians.  You are very welcome to use it to relax in in the evenings and over the weekend.

Please make sure you check around to make sure you have packed everything before you leave.  We are very happy to return items left behind, at your expense, but it is a whole heap easier for you to take them with you in the first place 😊